ChatGPT: Boon or bane?
In the past few years, we have seen how our education system has come to terms with AI and ChatGPT. Students from primary level to graduate school, and even teachers themselves, reached a consensus that, to put simply, resistance is futile and we may as well embrace the change. My mailbox is delightfully filled with tips of how these new tools can do the “heavy-lifting” and leave us more time for creative thinking and value-added works. During the pandemic, I have experimented, or simply played, with ChatGPT. Amusing as the results are, I wonder what harm they may bring as AI gradually encroaches on our daily life, from AI customer service to algorithm-generated feeds. The temptation to use ChatGPT for work is great, from translation to generating powerpoint presentations. I have seen the Chinese translation of the abstracts of a proceedings of an international conference completely done by ChatGPT and properly acknowledged as such. AI-generated word salads are certainly not the best but they may be better than nothing or something done by an incompetent human being.
According to some, tools like ChatGPT turn people intellectually dull. More alarming, research shows that there appears to be now a generation of anxious young people who are more skilled at persuasive slogans than having genuine understanding and empathy, and these technological innovations are some of the main causes. Chomsky continues to heed us how our media culture promotes anti-intellectualism and the sinister nature of social-media filter bubbles, soundbites, influencers, and algorithm. ChatGPT reinforces all these negative tendencies, as Chomsky has pointed out. In a MasterClass video, Chomsky commented:
“[GPT] has almost no intellect interest, doesn’t teach you anything about understanding, cognition, intelligence. I think it can be a tremendous tool of defamation and distortion that can be used destructively very easily, and will be. We can be sure of that. I don’t see any way to protect against it.”
Collage essays may be unsalvageable as a result of the rampant use of ChatGPT. But as Zaretsky observed, writing in our “post-literate” world has been on a declining trajectory for decades and the debate on the harm of new technology is as old as Plato. In my few years in Hong Kong, a city supposedly bilingual and multicultural, I am astonished that the majority of the population cannot write properly in either Chinese or English. By “properly” I mean a definition given by the standards of the society itself – education, media, professional standards in the business world. The way American professors deplore at the “dwindling number of students who can write a declarative sentence” applies equally to the Chinese in Hong Kong, who could write in neither English (supposedly professional working language) nor Chinese (supposedly their native language). The reasons are multifold and entangled, complicated by the role of Cantonese which is in fact the mother tongue of the majority of the population. I said “complicated,” not “exacerbated” because I strongly believe that multilingualism can be achieved and is immensely useful. The IB school I worked in is one the many success stories. There are school children who are fully trilingual, in Cantonese, Putonghua, and English, by the age of six or seven, while there are those who are competent in none even in adulthood. The disparity is astonishing and the authorities in Hong Kong are utterly helpless.
But I diverged. When it comes to writing, the means could be as important as the goal, if it is not the goal itself. In other words, the purpose of writing could be heuristic, as evident in journal writing like what I am now doing. I am thinking as I write and the reason why it communicates with the reader is precisely because the writer is thinking and attempting to gain a deeper understand on the subject. Whether it is in the style of a soliloquy or an imagined dialogue with you, the reader, this element of understanding cannot be absent. Working with people who do not think or make no effort in thinking or understanding can be a painful experience. Reading words that are superficially correct or even eloquent but without genuine understanding is just as torturous. ChatGPT, as Chomsky predicted, may easily turn out to be a nail in the coffin in an era with alarming growth of anti-intellectualism, faked news, and shameless deceit.
All doom and gloom? Maybe not entirely. In Plato’s Phaedrus, King Thamus was warned about the gift of writing which would damage our ability to memorise and increase forgetfulness. It’s true that writing for millennia led to the demise of oral culture, but literacy emerged and it catapulted all the civilisations that embraced it to a whole new level. Of course, this comes with certain preconditions. The main one is that writing must be accompanied or even preceded by thinking. In this regard, ChatGPT is extremely worrying. Unlike writing, which is after all a human activity, the output of ChatGPT is completely non-human, reaping on past human outputs. Writing, however dumb the writer is (sometimes I imagine myself to be one on a therapeutic journey!), requires one to put together ideas into intelligible and aesthetically pleasing words and transfer them into written form through fine motor skills, a mentally and neurologically complicated task that could not be described as anything less than human genius. Working with ChatGPT is surprisingly facile — just punching keywords strung together with minimal grammar and a click of the return key. As I am typing these words, I also wonder how much calligraphic skills I have lost with the invention and widespread adoption of personal computer. There will always be inevitable and irrevocable losses every time a society undergoes a technological shift. Will there be an enlightened culture that somehow embraces AI and ChatGPT? I cannot entirely preclude the possibility but at the same time, I cannot yet quite see it.
As an exercise, I will write in Chinese on the same topic and see if the content would differ. The title: ChatGPT 弊多利少,荼毒心靈與智慧?